Reference

Open 2wheelr privacy policy

This page explains how we handle your personal data when you open an account, move money through UPI, Paytm or PhonePe, or contact us for help.

Data useCookiesAccount access
browse lobby Read FAQ
2wheelr Open 2wheelr privacy policy
REQUEST CHANNELS

Explore contact paths for privacy

If you want to ask about stored data, correction requests or account access, reach us through the in-account message form or by email.

Email us Send the request from the address tied to your account whenever you can. That helps us match the record faster, check the right data set, and reply with the next step without extra back-and-forth.
Use the form The in-account form keeps your message linked to your profile, device and session logs where needed. That makes it easier to track corrections, consent changes and deletion requests in one trail.
Follow up If you do not have access to the account, add the phone number or wallet reference you used so we can verify the request safely and continue the privacy process.
SAFE HANDLING

Switch on controls around your data

We keep privacy controls tied to account use, device signals and support history so we can spot misuse without collecting more than we need.

Data minimisation

We ask for the details needed to open and maintain your account, process deposits through UPI, Paytm or PhonePe, and…

Cookie control

Cookies help us keep you signed in, remember settings and measure page stability.

Account security

Login alerts, session checks and device matching help us catch suspicious access.

Retention windows

We keep transaction logs, support messages and fraud markers for the period needed to meet legal, payment and dispute duties.

Change requests

If your phone number, name or withdrawal detail changes, send the updated record through support so we can check and…

Contact trail

For privacy questions, use the same channel linked to your account so your request stays traceable.

Open common privacy questions

This section answers the privacy points people ask before they open an account or send a data request. We keep the answers practical: what we collect, why we keep it, how long it stays, and how you can ask for a correction or deletion check. If local law gives a different route, we will follow that route and tell you what we need from your side.

We collect the details needed to open your account, check login attempts, handle support messages and process UPI, Paytm or PhonePe activity. That can include contact details, device markers, cookie data and payment references.

Transaction records help us confirm that a deposit or withdrawal reached the right place, resolve failed transfers and answer dispute checks. We keep only the period needed for legal, tax and security duties.

Yes. Send the updated detail through the account form or the email tied to your profile. We may ask for a matching proof item before changing sensitive fields, then we update the record.

Cookies remember your login state, language choice and page settings so you do not have to reset them each visit. If you clear cookies, those preferences reset, but your account data stays intact.

Only the teams that need it for support, security, payment checks or legal duties can see limited parts of it. We ask service partners to use the data only for the task we assign.

Use the in-account form or the support email and say whether you want access, correction, closure or deletion. If local law asks for a different route, we will point you to that path.

Related Pages

2wheelr India About Us 2wheelr Casino FAQ 2wheelr App